In Writing

User-Interface Design: Philosphy and Process
Interactions Magazine, ACM Publisher

Designing the Smartphone of the Future
Interactions Magazine, ACM Publisher

Design of Sites: The Power of Design Patterns
User Experience Magazine, Usability Professionals Association

Creating a Unified Website for the Getty Center
Aaron Marcus and Associates

Return on Investment (ROI) of Usability and Design
User Experience Magazine, Usability Professionals Association