In Writing

User-Interface Design: Philosphy and Process
Interactions, ACM Publisher, www.acm.org, March—April 2002

Designing the Smartphone of the Future
Interactions, ACM Publisher, www.acm.org, January—February 2002

Design of Sites: The Power of Design Patterns
User Experience Magazine, Usability Professionals Association, Spring—Summer 2003

Creating a Unified Website for the Getty Center
Aaron Marcus and Associates, January 2003

Return on Investment (ROI) of Usability and Design
User Experience Magazine, Usability Professionals Association, Winter 2002